Summary by IrelandJobHub
Whatnot seeks a Trust and Risk Agent fluent in German to support its live shopping platform. The role involves handling escalated email inquiries, de-escalating customer issues, and investigating complex safety cases. Agents must collaborate with internal teams and utilise data to improve marketplace safety. The position requires a customer-first attitude, weekend availability, and experience with e-commerce operations. Candidates should be based near the Dublin hub for occasional in-person collaboration. The team values proactive problem-solving and a deep understanding of the product ecosystem.
About the role
Working partly from home is an option.
Applying
The full responsibilities and requirements are not available here. Use the apply button to view the vacancy at www.jobg8.com.